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Budget Tree Care Privacy Notice

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This Privacy Notice explains Budget Tree Care's ("Budget Tree Care," "we," or "our") privacy practices. It describes how we collect and process personal information from our customers on our website, in accordance with applicable privacy laws.

When we collect personal information as a service provider on behalf of our clients, we process it in accordance with our communication with the client and our privacy policy.

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Collection of Personal Information

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When you request a tree service quote on our site, we collect personal Information. In this Privacy Notice, the term “Personal Information” generally refers to information that tells us specifically who you are, such as your name, phone number, email, and company name. Privacy laws may refer to such information as, for example, “personal data”, “personally identifiable information”, or “personal information”. We use Personal Information to refer to all of these terms.

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Personal Information you provide to us. The Personal Information we may collect from you includes:

  • Contact information, such as email address, name, and phone number, when requesting a quote for one of our tree services or when you need to get in touch with us.

  • Communications that we exchange, including those made when you contact us by phone, email, or other means. We collect and maintain a record of your contact information, a history of our interactions with you through note-taking, and any information you provide to us related to customer support requests.

  • Professional information, such as your work email, phone number, company, when you create an account, refer a friend to our tree services, or when you interact with us in any other way.

  • Other information that we will process as described in this Privacy Notice or as otherwise disclosed to you.​

 

Purposes of Collection, Use, and Disclosure

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It is used to send text messages about tree services, scheduling, and rescheduling. We may also use texting to ask clients to leave reviews online. We do not sell your data to any third parties. This includes not sharing mobile phone information with third parties or affiliates for marketing or promotional purposes.

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Retention

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We retain the Personal Information that we collect only as reasonably necessary for the purposes described above or as otherwise disclosed to you at the time of payment collection. For example, we will retain your account information for as long as you need to interact with us and additional information as necessary to comply with our tax, accounting, and recordkeeping obligations, to provide you with the tree services you have requested, as well as an additional period of time as necessary to protect, defend, or establish our rights, defend against potential claims, and comply with our legal obligations. 

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Your California Privacy Rights Under CCPA

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  • Know/Access. The right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you.

  • Correct. The right to correct inaccurate Personal Information that we maintain about you.

  • Delete. The right to delete your Personal Information that we have collected, subject to certain exceptions.

  • Opt Out of Sales and Sharing. The right to opt out of our sale and sharing of your Personal Information. To opt out of sharing, you may adjust your cookie settings here. If you visit our site, which can detect when your browser transmits an opt-out preference signal, such as a “global privacy control” (GPC) signal, we will opt that particular browser on your device out of targeting cookies for the purposes of that Site. If you visit the site from a different device or browser on the same device, you will need to apply GPC for that browser and/or device as well. To enable GPC, you can visit the Global Privacy Control page at https://globalprivacycontrol.org.

  • Limit Certain Uses and Disclosures of Sensitive Personal Information. We only use and disclose Sensitive Personal Information for purposes authorized under the CCPA; therefore, this right is not available to California residents.

  • Non-discrimination. The right not to be subject to discriminatory treatment for exercising your rights under the CCPA.

 

If you have any questions about this Privacy Notice, please contact us by sending an email to budgettreecare1@gmail.com or calling (385) 308-5176

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