Budget Tree Care Privacy Notice

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This Privacy Notice explains Budget Tree Care's ("Budget Tree Care," "we," or "our") privacy practices. It describes how we collect and process personal information from our customers on our website, in accordance with applicable privacy laws.

When we collect personal information as a service provider on behalf of our clients, we process it in accordance with our communication with the client and our privacy policy.

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Collection of Personal Information

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When you request a tree service quote on our site, we collect personal Information. In this Privacy Notice, the term “Personal Information” generally refers to information that tells us specifically who you are, such as your name, phone number, email, and company name. Privacy laws may refer to such information as, for example, “personal data”, “personally identifiable information”, or “personal information”. We use Personal Information to refer to all of these terms.

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Personal Information you provide to us. The Personal Information we may collect from you includes:

• Contact information, such as your name, email address, and phone number, when requesting a quote for one of our tree services or contacting us.

• Communications that we exchange, including those made when you contact us by phone, email, or other means. We collect and maintain a record of your contact information, a history of our interactions with you through note-taking, and any information you provide to us related to customer support requests.

• Professional information, such as your work email, phone number, company, when you create an account, refer a friend to our tree services, or when you interact with us in any other way.

• Other information that we will process as described in this Privacy Notice or as otherwise disclosed to you.​

• Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and conditions.

 

Purposes of Collection, Use, and Disclosure

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All opt-in data is collected through our contact forms and interactions for responding to inquiries about tree services. All data is used to send (text) messages about tree services, scheduling, and rescheduling. We may also use texting to ask clients to leave reviews online. We do not sell your data to any third parties or affiliates. This includes not sharing opt-in mobile phone information with third parties or affiliates for marketing or promotional purposes. Message frequency varies depending on your interaction and preferences. We use comprehensive data security practices and protection measures for all data collected.

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Retention

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We retain the Personal Information that we collect only as reasonably necessary for the purposes described above or as otherwise disclosed to you at the time of payment collection. For example, we will retain your account information for as long as you need to interact with us and additional information as necessary to comply with our tax, accounting, and recordkeeping obligations, to provide you with the tree services you have requested, as well as an additional period of time as necessary to protect, defend, or establish our rights, defend against potential claims, and comply with our legal obligations. 

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If you have any questions about this Privacy Notice, please contact us by sending an email to budgettreecare1@gmail.com or calling (385) 308-5176